How I designed a 0 → 1 forecasting tool that drives $2M in annual labor savings
Albertsons | AcuForecast — designed a sales and labor planning web application that empowers store managers to accurately plan expected labor to increase labor savings YOY.
How incorrectly using data visualization can negatively affect usability
Albertsons | Schedule Visualizer — Through this project, I learned a lot about javascript data visualization libraries and how simpler visualizations are better for user adoption.
How I reduced customer contacts by 68% resulting in $600K annual savings
Albertsons | Customer Approved Substitutions — designed a substitution experience that allowed users to approve changes made to their order leading to increased customer satisfaction, and decreased calls to our call center.
How I increased traffic to our mobile app by 676%
Albertsons | Order Details — I redesigned the post purchase experience, and implemented our communication channels to increase traffic and customer retention.
Prototyping & Interaction Design
Figma prototypes using smart animations, and front-end interaction experiments using HTML, CSS, and Javascript.